Posts Tagged: "Private PAIR"

On the heels of a report published Sunday by IPWatchdog, the U.S. Patent and Trademark Office (USPTO) announced today that they will be postponing the transition to Patent Center—the tool meant to replace legacy systems, EFS-Web and Private PAIR—until November 15. The stated goal of the delay is “to better respond to and incorporate additional valuable stakeholder feedback into the Patent Center system,” according to a blog post published today by USPTO Commissioner for Patents, Vaishali Udupa.

Numerous letters have been submitted to the U.S. Patent and Trademark Office (USPTO) in recent weeks regarding the Office’s decision to retire Private PAIR and EFS-Web, the two main software systems used by patent applicants, on November 8. The organizations are urging the agency to delay the transition due to numerous bugs and missing features. Groups that have weighed in so far include the American Intellectual Property Law Association (AIPLA), the National Association of Patent Practitioners (NAPP), the Patent Center Listserv, Patent and Trademark Attorney, Agents and Applicants for Restoration and Maintenance of Integrity in Government (PTAAARMIGAN), and hundreds of individual patent professionals.

Jamie Holcombe, Chief Information Officer at the U.S. Patent and Trademark Office (USPTO), seemed surprised to learn on Wednesday that both the Public and Private versions of the USPTO’s Patent Application Information Retrieval (PAIR) System have serious issues that are making workflows untenable for users.

Holcombe was participating in a public Forum on the PAIR system, where USPTO staff listened to stakeholders’ experiences since the Office implemented major security changes to the system on November 15, 2019. “The USPTO disabled the ability to look up public cases outside of a customer number using Private PAIR,” explained Shawn Lillemo, Software Product Manager at Harrity LLP, who attended the Forum. “Most patent professionals prior to the change could retrieve all the PAIR information they needed from Private PAIR. That is no longer true.”

The IP5 is the name given to a forum of the five largest intellectual property offices in the world that was set-up to improve the efficiency of the examination process for patents worldwide. The top five Patent Offices (IP5) have recognized this internationalization phenomenon and many directives have been introduced to facilitate cooperation between the patent offices… For example, the IP5’s Common Citation Document (CCD) application now allows access of up-to-date citation data of all five patent offices.

On December 22, 2015, at approximately 7:00 pm, the USPTO experienced a catastrophic failure of electronic information systems due to what is being called a major power outage at the Office’s headquarters in Alexandria, Virginia. Could a power outage be responsible for electronic filing systems and information systems being down for nearly a week? Yes, it is certainly possible, but if you read between the lines it seems to me that the USPTO does not definitively know what happened or why. Given the importance of the USPTO electronic systems why didn’t the USPTO have real, robust, and redundant contingency plans? Why did they choose not to answer questions? The one question I specifically posed was whether the Office could confirm that no information or files were lost. I have not yet received an answer to that question.

Due to maintenance required on USPTO systems, access to Public PAIR, Private PAIR, EFS-Web and EFS-Web Contingency will be unavailable beginning 12:01 a.m. and ending at 11:59 p.m. Saturday, December 5th ET.

This change to the Chrome browser system is one of which U.S. patent applicants will want to be aware because of its impacts to some of the digital resources made available by the U.S. Patent and Trademark Office. Both EFS-Web, the USPTO’s online patent application and document submission tool, and Private PAIR, a secure portal for learning the status of a patent application, utilize Java programming script for authenticating users when they sign in to those services. The USPTO has posted guidance from Oracle Corporation (NYSE:ORCL) recommending the use of alternative browsers such as Firefox, Safari and Internet Explorer to access these services in the future.