Posts Tagged: "SMS"

Conversational Commerce: How Technology Raises the Bar for Customer Interaction

Now with smartphones always-on and within reach 24/7, the way businesses need to communicate information to customers is through their mobile devices. And statistics show that the preferred method for reaching customers by their phones is via text message. For example, 70 percent of customers say texts are a good way to get their attention, and 90 percent of customers will open a text message within three minutes of receiving it, according to mobilesquared, an industry analysis firm.

Qualcomm Patents: SMS Delivery and Wireless Security

Our featured application in today’s column discusses one Qualcomm technology designed to establish a call session across a network for the real time transmission of text messages. This data system could also be used to aid data transmission for mobile banking and other applications. We also discuss a couple of intriguing systems for detecting physical movement of a device owner, including one invention which provides a navigational guide for indoor environments. In our analysis of Qualcomm’s recently patented technologies, we delve into a trio of patents directed at wireless security, including one novel method for the easier management of password restrictions on a device. Other patents we discuss include systems for analyzing e-mail or other electronic messages prior to sending to exclude unintended recipients as well as a more resource-efficient system for monitoring of emergency alert broadcasts.