Posts Tagged: "Emotional Intelligence"

Great lawyer managers spend time to master the skills required for the job, and being a lawyer manager requires more leadership skill than legal knowledge. Great leaders know how to motivate people to achieve goals over a sustained period. This requires understanding each team member’s legal abilities and motivators… Managing a team of lawyers who are brighter and more educated on a topic than the manager can be difficult. It takes a manager with a lot of self-confidence to feel secure. Yet, the best legal managers always seek to hire lawyers who are smarter and more knowledgeable about certain topics.

When I give talks on emotional intelligence, I usually get the following question: “I have an employee who is brilliant, but I just can’t promote her.” When I ask why, I get a response that goes something like this: “She offends either management or her colleagues by blurting out the answer or stating the answer in a way that others in the room feel put down. The universal concern is that the employee or associate is not aware of this behavior and how it affects others. She often has been promoted in the past because of her intelligence. Yet, that intelligence alone is not enough to go higher up the corporate ladder or make partner.

Core values are key to avoiding ethical violations. This is because most ethics violations are not intentional. They occur because decisions are being made based on the wrong values (i.e., increased revenues alone) or on emotion (i.e., fear that taking more time to evaluate will be disastrous). Establishing sound core values and strong decision making emotional intelligence skills will help ensure that you do not commit an unintended ethics violation.

Patent lawyers are labeled as science geeks and somehow that has been associated with us having less interest in the emotional side of things.   As a former USPTO general counsel, I have seen more than a few patent lawyers get emotional about topics ranging from the meaning of inequitable conduct to the ability of the USPTO Director to raise fees.   However, in interactions with other people or in responses at meetings or public events we all need a healthy dose of emotional intelligence to be persuasive.